PRIVACY POLICY
Thinkstream Inc. is committed to protecting your privacy. This Privacy Policy outlines how we handle your personal information to protect your privacy.
By using this web site, you consent to our collection and use of your information as described below. If you do not agree with these Terms and Conditions, please discontinue this transaction.
Personal Information
Personal information is defined as information about an identifiable individual, but does not include the name, title or business address or telephone number of an employee of an organization. In other words, it does not include the information that one expects to find on a business card.
Our Promise
Our commitment to customer confidentiality is most simply expressed by our promise to you that, unless required by law:
a. we will never give, share, sell, trade, loan, rent or disclose any personally identifiable information about you without your express permission;
b. we will protect every credit card transaction made on our web site; and
c. we will promptly remove your contact information from our promotional mail and email lists upon request.
Use of Personal Information at Thinkstream Inc.
We use your personal information to process your orders and, where applicable, to issue invoices and maintain our database of customers. In addition, if you apply for a position with Thinkstream Inc., we will use your personal information to assess your candidacy. Lastly, we may use your contact information (name, e-mail and postal address, if provided) so that we may communicate with you about our services and topics of interest and to conduct contests from time to time.
Email
While we welcome email inquiries, email sent over the Internet is not secure and may be lost, intercepted, or altered. If you send personally identifiable information to us via email, we will not be liable if it is lost or intercepted, altered or misused by someone else.
Website Privacy
Like most other commercial websites, we may monitor traffic patterns, site usage and related site information to optimize your visit to our website.
We know your time is valuable and you don’t want to waste it. To help save you time, we use a special feature called a “cookie” to help us provide customizable services to our customers. Cookies are like mini-files that live on your hard drive and save your preferences so you do not have to re-enter the same information over and over again. Cookies do not damage your system or impair its functioning in any way.
You can choose whether to accept cookies by changing the settings of your browser. If you choose not to accept cookies, your experience on this web site may be diminished and some features may not work as intended.
Withdrawal of Consent
You may withdraw your consent to our collection, use and disclosure of your personal information at any time.
You can ask us not to send you marketing communications by following the opt-out instructions in each communication or you may let us know by contacting info@thoughtspots.ca
Safeguards
Thinkstream Inc. uses various safeguards to ensure that your personal information is protected against loss, theft, misuse, unauthorized access, disclosure, copying or alteration. These include: security of our physical premises; security software and firewalls to prevent unauthorized computer access or "hacking"; and internal passwords that restrict access to our electronic files.
Thinkstream Inc. uses only reputable third-party companies to maintain its electronic records and to store and destroy its paper files. It further ensures that those companies are bound by contract to comply with this Privacy Policy.
Access to your Personal Information
You have a right to challenge the accuracy and completeness of your personal information and to have it amended, as appropriate. You also have a right to request access to your personal information and receive an accounting of how that information has been used and disclosed, subject to certain exceptions prescribed by law. For example, if the requested information would reveal personal information about another individual, your request for access may be limited or denied.
To request access or to amend your personal information, please contact our Privacy Officer at the address below. Thinkstream Inc. will respond within thirty (30) days of receipt of your written request.
Challenging Compliance
Thinkstream Inc. will respond to inquiries about its policies and practices relating to its handling of your personal information. Inquiries should be directed to Thinkstream Inc.’s Privacy Officer using the contact information below. Thinkstream Inc. will investigate all complaints and will respond within 30 days of receipt of a written inquiry. If the complaint is found to be justified, Thinkstream Inc. will take appropriate measures to resolve it, including, if necessary, amending this Policy and its procedures.
Privacy Contacts
If you have any questions or complaints about this Policy or the handling of your personal information, if you wish to withdraw your consent to our use of your personal information, or to request access to or update any information we have on file, please contact the counsellor with whom you are dealing, or contact:
info@thoughtspots.ca
Thinkstream Inc.
P.O Box 76057
1500 Upper Middle Road, Unit 3
Oakville, Ontario L6M 3H5
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